Suppose you cancel the online tutoring or problem-solving session more than 48 hours before the start of the session. In that case, we shall refund the entire amount to you. If you cancel the session with less than 48 hours but more than 24 hours remaining, we shall deduct 10% of the fees and refund the rest of the amount to you. However, if you cancel the session with less than 24 hours, we shall deduct 20% of the payment and refund the rest of the amount to you. Please note, if you don’t cancel the session but don’t attend it, we shall deduct 50% of the fees and refund the rest of the amount to you. You shall contact us by WhatsApp for any session cancellation requests.