Suppose you reschedule the online tutoring or problem-solving session more than 48 hours before the start of the session. In that case, we shall reschedule the session free of any charge. If you reschedule the session for less than 48 hours, we shall request an extra payment of 15% of the fees paid as rescheduling charges. We can’t guarantee the same tutor for all the rescheduling requests. If we do not have any tutors at your preferred time, please contact us by WhatsApp. We will cancel the session.

If you don’t reschedule the session but don’t attend it, we shall deduct 50% of the fees and refund the rest of the amount to you.