Sameera Hashmi has been a Student Helpline Executive at MEB for 1.5 years, working alongside her MSc studies in Microbiology. Balancing postgraduate study with a professional role has given her particular empathy for students managing competing pressures — she understands from direct experience what it feels like to be stretched thin and to need help that is both accurate and fast.

Her role at MEB involves matching students with the right tutors and resolving queries efficiently. Her scientific background helps her engage more precisely with students in the biological and life sciences, and her communication skills — developed through both her studies and her work — allow her to address concerns clearly and patiently.