Meenal Singh works as a Customer Care Executive at MEB, where her primary role is connecting students with the right tutors and addressing concerns efficiently and clearly. She describes her approach as simple: listen carefully, resolve directly, and leave the student confident in the outcome.

What motivates Meenal is a straightforward observation she has made over her time at MEB — that when a student gets the right tutoring support, it visibly changes how they approach their studies. Seeing that happen, knowing that a match she made or a concern she resolved contributed to it, is what keeps her engaged and focused in her role.