+918969319579 | [email protected]

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FAQ2024-03-24T14:26:59+05:30

FAQs

What is the “30 min trial” offer?2023-08-03T10:48:25+05:30
  • Get a 30 minute trial online tutoring session by paying just $1.
  • A trial session is solely for new users to try out our services.
  • You can take a trial session only once.
  • The trial session is 100% refundable if you are not satisfied with our tutors.
I have homework on my college website. Can your tutor help me with this?2023-08-02T13:25:32+05:30

Yes. We can help with all the online homework, be it on mastering Physics, Mastering engineering, Webassign, Wileyplus, Canvas, Blackboard, Moodle, classwk, etc., to name a few.

Can I ask doubts from the tutor if I have one while they are explaining something to me?2023-08-02T13:25:02+05:30

Of course. Feel free to ask your doubts anytime.

Can I write on the same whiteboard if I have to ask questions?2023-08-02T13:24:45+05:30

Yes sure. In fact, we encourage the students to interact with the tutors as much as possible, and if you write on the whiteboard, it will make it very enjoyable for you.

How can I share the files that I have with the tutor?2023-08-02T13:24:23+05:30

You can upload the files via the upload/share button on the whiteboard. Alternatively, you can share the files on our WhatsApp or email, and we will forward those to the tutor.

Can I see the video of my tutor, or is it only a voice session?2023-08-02T13:24:08+05:30

It is a voice session only. Video is usually not needed for learning and tutoring sessions, and voice and real-time collaboration on an online whiteboard is enough for a great interactive session with your tutor.

Can I record the sessions for future viewing?2023-08-02T13:22:48+05:30

Yes! We have a video recording facility in all Google Meet sessions. You can also record the sessions on your laptop or iPad if you want. Additionally, you can take screenshots for for your record.

Do we provide free tutoring sessions?2023-08-02T22:29:39+05:30

No, We are sorry. Currently we do not provide any free tutoring. Since we only have real human tutors (not bots) and we don’t provide recorded videos, free service is currently not possible.

Which all countries and geographies does MEB cover?2023-08-02T13:12:23+05:30

We cover the USA, Canada, UK, Australia, Kuwait, UAE, Oman, Jordan, Saudi Arabia, etc. Check Popular international locations page for a complete list of countries and regions that we currently cover.

Apart from My Engineering Buddy, where can I get Online Tutoring and Homework Help?2023-08-02T12:58:25+05:30

For Homework Help, you may use Chegg.com. It is an excellent platform for searching questions already answered by someone else in the past. TutorBin.com is also an excellent choice for live assignment help.

For Online tutoring you may use Tutor.com, TutorMe.com, Preply.com, PrincetonReview.com, etc. If fee is not an issue, these are excellent options.

There are hardly any online platform where you can get Online Tutoring and Homework Help together. If you need help with both, Myengineeringbuddy.com is the only practical option for you.

I stay in New York, and I see the tutor is from India. Do they know my syllabus?2023-08-02T12:50:28+05:30

Science subjects usually have the very same syllabus everywhere. There are slight variations, but our tutors have been teaching the students for quite some time, and they are pretty familiar with the syllabus.

For non-science subjects, you need to share the syllabus and the book used so that the tutor will have a look and let you know if they can help or not.

Which books do we follow? Can I share my book?2023-08-02T12:49:50+05:30

You can share your book or lecture notes, and we will follow them for online tutoring sessions.

You can also share your class notes with our tutors if you want to learn exactly the way your teacher teaches you.

I want to learn concepts and problem-solving techniques. Can you help?2023-08-02T12:45:25+05:30

Definitely! You can learn the concepts and ask your doubts in your online tutoring sessions. You can also learn how to solve the problems and the thoughts, tricks, and tips behind solving the problems. Our tutors have the perfect blend of Knowledge speed and accuracy and you will learn a lot from them.

My exam is tomorrow. Can you help?2023-08-02T12:39:10+05:30

Yes, we can help you prepare for your exams. Please share all previous year’s exams or sample exams, if any. We will go through it and help you in the best way possible.

We can not help you with your exams questions live though. Please check our Honor Code and Academic Integrity page for more info.

Which all grades do you teach?2023-08-02T12:33:56+05:30

We primarily help engineering undergraduate students, but we also help those in grades 9, 10, 11, 12 (freshman, sophomore, junior, senior), CG or college grade, HG or High school grade, and MG or middle school grade.

I am preparing for the AP exams. Do you have a tutor, especially for that?2023-08-02T12:30:07+05:30

The syllabus for AP is quite similar to what our tutors already know. So even though we don’t have tutors dedicated for AP exams, we provide you with excellent AP tutoring and AP help services online. Check our AP Tutor page for more info.

Which all topics do we cover in a subject?2023-08-02T11:25:04+05:30

We cover all the topics that you want to learn. You can share your class lecture notes or the book you follow in your school or college, and our tutors will teach you as per that. You can also share the screenshots if you want us to solve the questions.

Our tutors will teach you the book they follow if you want to learn and don’t have any book or class notes. If the tutor is not comfortable with the topics, we will assign you a different tutor at no extra cost.

What equipments do I need for online tutoring sessions?2023-08-02T11:22:47+05:30

Although not mandatory, we strongly advise you to have a digital Pen pad system or an Apple Pencil and iPad system. It will help you interact with our tutors in real-time and make the tutoring sessions more fruitful for you.

You must use either a big-screen tablet or a laptop to attend tutoring sessions, as the mobile screens are way too small for live tutoring sessions. If you are on the go, you may attend the sessions on your mobile too in an emergency.

As we provide our tutoring sessions with Google Meet, there is no need to install any software or apps.

How will I get benefit from 1 on 1 online tutoring sessions?2023-08-02T11:19:22+05:30

Getting good grades for you is our goal. The tutor makes sure that you understand the concepts and problem-solving techniques in online tutoring sessions, and it results in very high marks in your exams/tests/quizzes, etc. If you want good grades on homework, we will provide you with 100% correct solutions worth an A grade. We are the best online tutoring service provider for a reason!

Is there any guarantee of results?2023-08-02T11:16:17+05:30

We guarantee top grades in homework help and live problem-solving sessions with the tutors.

In tutoring, we guarantee that you will raise your grades quite significantly. For more details, you can contact us on WhatsApp, and we will explain more about it.

Is your tutoring and homework help service affordable?2023-08-02T11:14:42+05:30

Our tutoring service is quite affordable, and it is almost 50% cheaper than our competitors on average. You will be delighted to deal with us. Check our Pricing page for more info.

Online help with homework is also quite affordable. You will get top-quality help from top tutors in the industry, and it will be a value for money service. To know the fee for your homework, please contact us on WhatsApp and we will provide a free quotation for your homework.

What is the refund policy?2023-08-02T22:30:24+05:30

If you are not satisfied with our services, you can initiate a request for a refund by contacting us on WhatsApp. We will look into the matter and provide you with a quick and acceptable resolution. Rest assured, you will be happy to deal with us. View our Refund Policy for more info.

Can I get a discount, or all the prices are fixed and non-negotiable?2023-08-02T22:30:41+05:30

Our online tutoring service prices are fixed and non-negotiable. For long term tutoring we provide a discount. Check the pricing page for more info.

For homework, labs, projects, etc. the fee depends on the time needed to solve it, its complexity, and the proximity of the deadline. Homework help prices are slightly negotiable. If you are not happy with the fee quoted by one of our tutor, you can always ask us to check with other tutors. By default, we share the best offer with you, but, if you want a lower fee, we can keep checking with more of our tutors till you get the offer that fits your budget. To know the fee for your homework, contact us on WhatsApp and we will provide a free quotation.

Can I choose a tutor on my own?2023-08-02T09:45:36+05:30

Yes, sure. If you already know a tutor you have used before, you can demand that same tutor for your tutoring sessions or assignments/homework.

However, if you are not sure which tutor to choose, then we will assign the best possible tutor from our end. If you are not happy with our tutor, you can always ask us to change the tutor any number of times.

Will it be a live tutoring session with a real tutor, or will I only get recorded videos and content?2023-08-02T09:41:21+05:30

Yes. All the sessions are live tutoring sessions, and you will connect with a live tutor in real-time. This is as good as face-to-face private tutoring sessions.

We do not provide any recorded videos and contents.

Are MEB’s Online tutoring sessions strictly private 1:1 only?2023-08-02T09:31:55+05:30

Yes, sessions are private 1:1 and the tutor is connected only to you. We will not connect you with some unknown students.

To save your cost, however, you can make a group with your friends and approach us for tutoring by paying a nominal extra fee. Contact us on our WhatsApp to know about it.

How do I get started on MEB?2023-08-02T09:08:15+05:30

Contact us on WhatsApp, and we will get you started. Our student helpline is available 24×7 on WhatsApp chat so that you can contact us anytime. We respond within minutes.

How does homework help service work?2023-08-02T09:06:37+05:30

To get help with homework, you need to share it on WhatsApp. We will forward it to our tutors, and once they quote the fee, we will inform you. You can pay the fee Via PayPal/RazorPay or a Debit/Credit card. The tutor assigned will start working on your homework as soon as the payment is made. We will deliver it on your WhatsApp or email before the deadline. If you have questions related to the homework, the tutor will answer them free of cost.

How does your online tutoring service work?2023-08-02T09:18:42+05:30

We conduct all online tutoring sessions through Google Meet.

Everything is in real-time. You will feel as if the tutor is sitting in front of you.

You can share your questions by sharing your screen or through WhatsApp or Email. The tutor will start solving the questions in real-time, and you will see every step that he is writing. For writing and drawing, our tutors use a Digital Pen-Pad or an iPad-Pencil system.

Sessions are usually voice-enabled but portion of it may also be video enabled if the need be.

You can ask questions anytime you have a doubt. For more info, check out the how online tutoring works page.

What if the tutor assigned to me is not good?2023-08-02T08:54:35+05:30

It is improbable that the tutor assigned is not good as all our tutors are pretty competent in the subjects they handle, be it tutoring online or providing homework help. But if it happens, then we will assign a different tutor. If you are still not satisfied, we will refund your fee.

What is the qualification of the tutors?2023-08-02T07:28:32+05:30

Most of our Tutors from top universities and colleges having Excellent Subject Knowledge. They are mostly engineers with extensive experience teaching and helping students like you. Almost everyone has a B Tech degree minimum, and many of them even have Master’s and Ph.D. degrees or are pursuing one.

They are experts in High speed problem solving and have a perfect blend of Knowledge speed and accuracy.

What is the mode of payment?2023-08-02T22:30:58+05:30

Paypal or RazorPay are two modes of payments that we have. Through PayPal and RazorPay, you can pay as a guest.

Domestic students (Indians) can pay us directly to our bank account.

For international (non Indian) students, we do not accept wire transfers (bank to bank transfers) as they take almost a week to clear.

If you are paying through PayPal, we recommend creating an account though. To create a PayPal account, you must have a credit card. Otherwise, you will not be able to pay us. Since you are paying internationally, bank transfers and local wallets etc. does not work.

If you find any issue creating a PayPal account, you can search on the internet for the same. You can also ask your friends who already have a PayPal account.

If you are ready to make the payment, please visit our Payment Page.

How can I book an online homework help session with My Engineering Buddy?2023-08-01T22:46:38+05:30

You can do it in 3 simple steps.

  1. Contact us on WhatsApp by clicking HERE.
  2. Pay the fees and have a deal (Payment is by PayPal and RazorPay Only. You must have a Credit/Debit card to make payment).
  3. Receive the solutions from us and submit your assignment in time
How much do you charge for online homework help?2023-08-01T22:44:03+05:30

The fees are quoted directly by the tutors following our guidelines. It depends on the time required and the level of the homework. Once we receive the details of your assignment, we forward your request to a tutor and receive a fees quotation. Rest assured, our fees are affordable and value-for-money. For more info, check our pricing page.

How shall I contact you?2023-08-01T22:39:21+05:30

You can reach us using the ‘Chat with Us’ WhatsApp button on our website or directly click this link HERE. Please visit our Contact Us page for more options to contact us.

Can the partial or complete fees be paid after you deliver the homework?2023-08-01T22:38:00+05:30

We are afraid that is not possible. As a policy, the tutors don’t start any work before receiving full advance payment.

For Homework, can I offer to pay a certain fee from my side?2023-08-01T22:36:30+05:30

Yes, you can make an offer based on your judgment. We will convey it to the tutor. However, it is the tutor who decides the final fee following our guidelines. Rest assured that our prices are affordable and value-for-money.

 I have made the payment using PayPal, but your staff told me they hadn’t received it. What shall I do?2023-08-02T22:31:44+05:30

We request you to wait for an hour or two and check the payment status once more at your end and inform us about it. We will also recheck our PayPal account and work towards a speedy resolution of the possible issue.

If the amount needs to be refunded to me, which mode of payment would you use?2023-08-02T22:31:54+05:30

The refund goes back to the “SAME” PayPal account that you used for paying us. In case you are unable to receive the refund in that account, you can use the unused amount for any future work. Check our Refund Policy page for more info.

How do you ensure that the tutor assigned for my online homework help is excellent?2023-08-01T22:27:17+05:30

We select Tutors from top universities and colleges and retain them based on strict performance reviews. All the tutors working with us will provide quality output.

Can you assign a particular tutor for my online homework help?2023-08-01T22:25:32+05:30

Yes, sure! Suppose you place a request for getting helped by a particular tutor. In that case, we will assign that tutor for your work subject to the tutor’s availability.

I have found your website using Google Search. How should I trust to pay you for online homework help?2023-08-01T22:24:28+05:30

We have been helping students with online homework help for more than 15 years. We are known for quality personalized output free of plagiarism that helps students get good grades and learn the concepts. You can try our services and decide for yourself. Rest assured, you will be delighted to deal with us.

My friends have taken your help and have only good things to say about your online homework help services, but I am not able to decide whether to reach out to you or not.2023-08-01T22:23:16+05:30

We are glad to hear that we have made a name for ourselves among your friends. You shall have confidence in what they tell you and try our services for top grades and a clear understanding of the subjects.

How do you ensure plagiarism free solutions?2023-08-01T22:22:13+05:30

At My Engineering Buddy, the tutors understand the importance of providing unique work free from plagiarism. We train them regularly and give them reminders. If they deviate from the standards, we take it very seriously and take swift and suitable action. Check our Get Plagiarism free solutions to Homework & Essays page for more info.

What grades to expect with online homework help from My Engineering Buddy Online Tutors?2023-08-01T22:16:56+05:30

We are known to help students get “top grades” in the subjects in which we offer help. You can rely upon the “quality of work.” Check our Top Tutors, Top Grades (Guaranteed) page for more info.

Do you plan on including more subjects in your portfolio?2023-08-01T22:13:23+05:30

Yes! We are constantly increasing the range of subjects for which we offer online homework help. Please check HERE for the current list, in which we have top tutors to help you get top grades.

What are the subjects with which you offer help?2023-08-01T22:12:32+05:30

You can find the detailed list of subjects HERE. If you can’t find the subject or topic with which you require help, please reach out to us on our WhatsApp by clicking HERE, and we will try our best to get you help.

A summary of subjects offered is as below:

•Physics1,2

•Engineering mechanics-1 or Statics,

•Engineering mechanics-2 or Dynamics,

•Statistics & Probability

•Calculus 1,2,3,4

•Differential equations

•Mechanics of materials

•Strength of materials

•Engineering maths

•Linear Algebra

•Thermodynamics

•Fluid Mechanics

•Material science

•Electrical CIRCUITS

•Electronics

•Chemistry

•Biology

•Computer Science: Python, C, C++, Database (SQL), Data structures, etc

And many more.

How shall I cancel an already scheduled session?2023-08-01T22:10:20+05:30

If the tutor hasn’t already started work on your request, we shall refund the entire amount to you if you cancel the session. Suppose the tutor has already started working on the homework. In that case, we can partially refund the fees depending on the extent of the work already done when processing the cancellation request.

What if we do not provide the service in time?2023-08-01T22:10:05+05:30

We provide our services on time, but in the unlikely event that we cannot provide the service in time, we will compensate you suitably after looking into the matter. Rest assured, we will make a fair decision.

What happens if I don’t get good grades after your help?2023-08-01T22:08:32+05:30

Please reach out to us with the details of the grades, and we will look into the issue. Once we do that, we will be open to discussing further the best way to compensate/refund you if there has been a lapse on our side.

Does MEB also provide live assignment help?2023-08-01T22:06:41+05:30

Yes! MEB provide live assignment help in 100+ subjects. In a live assignment help session, the tutor is available online and he is ready to solve the questions right after you share it. There is no waiting time involved.

 I didn’t get a response on WhatsApp immediately for my online tutoring request. How long shall I wait to get a response?2023-08-01T22:03:15+05:30

We usually respond immediately to queries on WhatsApp. In the unlikely case that you didn’t get a response within a few minutes of sending a message, you will surely hear from us within the next 3-6 hours.

How can I book an online tutoring or problem-solving session with My Engineering Buddy?2023-08-01T22:01:41+05:30

You can do it in 3 simple steps.

  1. Contact us on WhatsApp.
  2. Pay the fees and have a deal.
  3. Join the session at the correct date and time to connect with the tutor using the online whiteboard by clicking on the link provided to you (Usually Google Meet).
How much do you charge for online tutoring?2023-08-02T08:52:47+05:30

It has been decided directly by the tutors following our guidelines. Rest assured, knowing that our fees are affordable and value-for-money. For long term commitments, the fee varies from $16/hour to $28/hour based on your grade. Check our pricing page for details.

Can I offer to pay a certain fee from my side for online tutoring? or its Fixed?2023-08-02T22:34:47+05:30

The fees for online tutoring and problem-solving sessions are fixed and non-negotiable. Rest assured, knowing that our prices are affordable and value-for-money. Check our pricing page for more info.

I want to extend a running session. Can I pay and continue with the same tutor?2023-08-01T21:54:57+05:30

We will be happy to extend a session for you if you pay before the initial session ends. It will, however, be subject to the availability of the tutor.