SolutionInn Reviews, Alternatives, Pricing, Offerings in 2025

SolutionInn is an online tutoring and homework-help platform targeting college students. It offers a library of textbook solutions, 24/7 tutor help, and related study tools. This article examines SolutionInn’s reputation, pricing structure, and how it compares to competitors. We analyze user reviews and feedback from multiple sites, summarize key pricing details (subscription costs, free trial, refunds), list top alternatives (including My Engineering Buddy), explain how the platform works for students and tutors, and provide company background (founders, scale, services, unique features, drawbacks, support, global presence, and future plans). All claims and data are backed by connected sources. The goal is to give students and parents a clear, up-to-date view of SolutionInn in 2025, using simple language and short paragraphs for easy reading.

SolutionInn Reviews and Testimonials

SolutionInn’s reputation is mixed, with most public reviews being negative. On review sites like PissedConsumer and Sitejabber, users report many complaints about billing and quality. For example, PissedConsumer shows a rating of only 1.1 out of 5 stars from 49 reviews. Many customers on that site say they were charged without authorization and found cancellation or refunds difficult. One user advised others to use alternative services like Chegg or Quizlet instead. Similarly, scam-advice sites note that SolutionInn’s Trustpilot score is just 2.0/5 (24 reviews) and its Sitejabber rating is 1.7/5 (63 reviews), indicating widespread user dissatisfaction.

In detail, complaints often mention unexpected charges and poor service. A verified complaint on ComplaintsBoard warned students to “stay away” because SolutionInn kept charging monthly fees and did not deliver useful help. Another complaint described signing up for a free trial but still being charged $15 and only receiving site credit instead of a money refund. These reports suggest issues with billing and support. On the other hand, some user testimonials (usually on the official site) praise 24/7 help and solution libraries. For example, SolutionInn’s own pages highlight positive student comments like “SolutionInn is great for homework help” and easy navigation. However, these official testimonials are fewer and tend to be very general. In contrast, aggregated feedback from independent review platforms is largely negative.

Scam-check websites give conflicting signals. ScamAdviser considers SolutionInn “very likely not a scam” based on factors like SSL and domain age. But it also notes “negative reviews” on other sites. Indeed, multiple customers have described billing practices as “shady,” including requiring a referral email to cancel and continuing to charge after cancellation requests. In summary, while SolutionInn does provide real tutoring services, many users are unhappy with the experience. Overall, consumer review sites and complaint boards suggest caution: most reviews rate the company poorly. Based on this evidence, SolutionInn appears to be a legitimate service but one that leaves many customers dissatisfied.

SolutionInn Pricing

Pricing Range

SolutionInn primarily uses a subscription model. The official site advertises a flat monthly membership fee of $9.99 per month. This gives students access to the full solution library and tutor assistance. This price is relatively low compared to some competitors. For example, Chegg charges $19.95 per month for its Study Pack. Students note that $9.99 unlocks “access to 30 Million+ textbook solutions” and help from tutors any time. SolutionInn also mentions a large tutor pool (over 212,000 tutors) and hundreds of thousands of answers already provided. Thus, the base cost is $9.99 monthly for unlimited use of these resources. (In the past, SolutionInn even allowed single-question purchases for ~$2.99 each, but the current model focuses on the monthly plan.)

What Students Say About Pricing

Many student reviewers have mixed feelings about the pricing. The low monthly fee is seen as attractive, but customers warn of additional charges. Some say that while the $9.99 membership seems cheap, actual tutoring help can cost extra. One Sitejabber review (quoted on ScamDetector) points out that hiring a tutor on a question can add “another fee usually starting at $25.00 and up”. Another comment complains that “if you have a question you have to pay one of their tutors another fee… and up”. Likewise, several users on PissedConsumer mention hidden tutoring fees. For example, one reviewer says “they charge you extra for any questions” beyond the membership. Students also note fees related to textbooks: if you order a “free” textbook and later return it, SolutionInn reportedly charges a $6.00 shipping or restocking fee. In summary, while the advertised price is clear, some students feel the total cost can be higher due to these add-on fees reported by reviewers.

Hidden Costs

Besides the base subscription, students must watch for hidden fees. As noted above, requesting private help from a tutor often incurs an hourly rate or flat fee (roughly $25+ per question). Also, SolutionInn’s book deals carry “recovery” fees. A warning on ScamDetector explicitly states: “Please do not accept any free books, they are not free. They cost you money… If you return the book they charge you another $6.00”. Some students report that these charges made their final cost much higher than expected. The company’s own Q&A on refunds hints at “Internal (site credit) or External (original payment) refund” options, which suggests they may prefer giving credit. In effect, user feedback indicates that buyers should carefully read the fine print: low advertised rates may come with extra per-question tutoring fees and textbook handling charges.

How Pricing Works

Officially, SolutionInn’s pricing is simple: a monthly membership for unlimited access. When you subscribe, you pay $9.99 and can use the site’s library and ask tutors at no extra per-question cost beyond that fee. Any additional charges come only if you choose paid tutoring or special services (as described above). The subscription auto-renews monthly, but students can cancel at any time. While the site once described a $2.99-per-question option, it now emphasizes membership plans instead. For most students, signing up for the membership is the way to use the service: it unlocks “step-by-step answers” to textbook problems and the ability to ask tutors questions anytime. All questions posted by a subscriber can be viewed and answered by the tutor community as part of the membership benefits.

Free Trial

SolutionInn offers a free trial for new users. According to their site, the Study Membership Trial gives 7 days of access plus up to 10 free questions. During the trial, you can browse solutions and post questions without payment. The trial is meant to let students test the service before subscribing. Officially: “The Study Membership Trial includes 7 days of access [and] lets you post up to 10 questions on our website for free”. This trial means students can experience the tutor help and solution library at no cost initially. After the trial ends, the $9.99/month membership would kick in if not cancelled. Many users sign up for the trial to see how quickly they get answers and whether the solutions meet their needs. (Be warned, though: some users complain of being charged accidentally if they forget to cancel before the trial ends.)

Refund Policy

SolutionInn’s official refund policy is moderately customer-friendly. The site states that if a solution file “does not satisfy your requirements,” you may request a refund by contacting support. In practice, this means emailing support@solutioninn.com or raising a complaint on the site. The company promises to resolve issues “immediately” or within 1-2 days, and to refund within 3-5 business days. Notably, they explicitly distinguish between an external refund (money back to your original payment method) and an internal refund (site credit). Many users report, however, that SolutionInn tends to refund via site credit rather than actual money. One customer said after two months of unwanted charges they only received a credit on their account, not a cash refund. So while refunds are possible, students should double-check that they get their money back and not just store credit. The formal policy is clear on refunds, but real customer experiences suggest it may be limited or delayed.

SolutionInn Alternatives

There are several competing platforms to SolutionInn, each with their own pros and cons. Key alternatives include:

Chegg

• Pros: Chegg is a very large, well-known U.S.-based study help site. Its paid Study Pack ($19.95/month) includes textbook solutions, Q&A help, practice problems, and tutoring. Chegg has a huge library of step-by-step solutions (similar to SolutionInn) and a large community of experts to answer questions. It also offers additional services like textbook rental and internship searches. Many students find its platform polished and reliable, with high-quality solutions.
• Cons: Chegg is significantly more expensive than SolutionInn’s $9.99. Some users criticize Chegg answers as being sometimes incorrect or incomplete. Chegg has also been embroiled in academic honesty controversies (students caught cheating by copying Chegg answers). Because Chegg’s system is focused on US markets, it may have fewer tutors knowledgeable about some international curricula. Finally, Chegg limits question submissions under lower-tier plans, whereas SolutionInn’s flat fee covers any number of tutor questions.

Course Hero

• Pros: Course Hero hosts a very large collection of study materials – user-uploaded notes, textbook solutions, and Q&A in almost every subject. Users can post questions and get answers, similar to SolutionInn. It also has test prep and scholarship search tools. Many students find Course Hero helpful for finding worked examples and explanations across subjects.
• Cons: Most content on Course Hero is locked behind a subscription (about $9.95/week or $39.95/month for full access). Unlike SolutionInn’s flat monthly fee, access can be more complicated. Users typically must either pay or upload their own documents to unlock content. The quality of answers varies since it’s user-generated. Course Hero also has more limited direct tutoring (it focuses on static study material). For many students, Course Hero is used mainly for document search rather than live help.

Studocu

• Pros: Studocu is a global platform for sharing student notes and study guides. It covers many courses, especially at large universities. It’s often free to use (with limitations) and has a huge user base. Like SolutionInn’s library, it contains step-by-step solutions to textbook problems, though submitted by students or educators. Studocu’s content spans textbooks, lecture notes, exam prep, and Q&As.
• Cons: is not primarily a tutoring site; it’s more of a document repository. Many documents require unlocking via Points or payment. It has no live Q&A help – students can’t post a new question and get an answer from an expert in real time. Also, the material quality is uneven, as it’s crowd-contributed. So while Studocu offers many free resources, it lacks SolutionInn’s active tutoring feature and has its own hidden costs (point-based unlocks).

My Engineering Buddy

• Pros: My Engineering Buddy is a dedicated student Q&A forum focused on engineering and related sciences. It aims to offer free or low-cost answers to textbook problems. Being a non-commercial site, it often has quick answers to common textbook questions and a friendly community. Its strength is in specialized help for engineering courses, with experienced students and tutors active on the forums.
• Cons: Unlike SolutionInn, it may not have professional tutors on staff or a guaranteed answer service. Response quality depends on volunteers. It has no official membership model or guarantees. Also, My Engineering Buddy covers only engineering (and some related fields), not all subjects like math, biology or literature that SolutionInn supports. There is no formal refund or customer support policy – it’s more like a peer forum. In short, it’s great for quick advice but less structured and comprehensive.

Tutor.com

• Pros: Tutor.com (The Princeton Review) is a major U.S. tutoring platform offering live one-on-one help. Tutors are vetted professionals or instructors, and cover a very wide range of academic subjects and test prep. Students schedule sessions and get immediate feedback. It has a reputation for quality and is even offered free through some schools.
• Cons: Tutor.com is expensive by comparison. It generally charges by the hour – for example, packages might be $350 for 10 hours or $1,450 for 50 hours. This is far above SolutionInn’s flat $9.99 rate. There is no unlimited Q&A library – you pay for the tutoring time you use. So while Tutor.com offers guaranteed expert help, the cost is much higher, and it lacks the self-service library feature of SolutionInn.

Brainly

• Pros: Brainly is a popular free Q&A site, especially in Europe and Asia. It covers math, science, engineering, humanities, and more. Students can ask homework questions and get answers from peers. It has a large community (Brainly receives ~14 million visits per month). As a free platform, it’s widely used for quick help.
• Cons: Being peer-to-peer, Brainly has no official quality control or guarantee. Answers may be inaccurate or incomplete. There’s no paid professional tutoring – it relies entirely on voluntary answers. Also, while Brainly is free, its user base is more global and K–12 oriented, so advanced college topics may get fewer responses. Unlike SolutionInn, there is no subscription or professional tutor option, and no refunds needed since it’s free.

How It Works?

For Students

Students use SolutionInn by registering for an account and purchasing a membership (or free trial). Once logged in, they can search the solution library or post new questions. The solution library contains millions of textbook answers (over 30 million according to the site), so many questions already have answers ready. To ask a new question, a student fills in the problem details and waits for tutors to respond. Tutors on SolutionInn number in the hundreds of thousands, and many are online 24/7, so questions often get quick answers.

The site also offers live chat and video tutoring. Students can connect via instant chat or video call with tutors at any time. This is highlighted on the site: “Ask any question from 24/7 available tutors” and even “Live Video Consultation with Tutors” for step-by-step help. In practice, once a question is posted, multiple tutors can bid or offer to answer. The student then chooses an answer or tutor. While the membership covers posting questions and browsing solutions, any one-on-one tutoring may be arranged at an agreed rate (the platform suggests negotiating an hourly rate with tutors after initial help).

Student FAQ:

• What does the free trial include? The free trial gives 7 days of access and allows up to 10 questions free. You can use the trial to test tutor responses before paying.
• Can I cancel anytime? Yes, the membership is month-to-month and “Cancel anytime” is offered. To cancel, a student goes to their account settings; the site will send a confirmation email that must be clicked to finalize cancellation.
• What if I don’t like the answer? You can request a refund or revision if a solution is unsatisfactory. SolutionInn’s policy says to email support and they will refund within 3–5 days. (Many users advise insisting on an external refund back to your card, not just site credit.)
• Are there hidden fees? Officially, no hidden fees are advertised beyond the monthly membership. However, students warn of extra charges if you hire a tutor for personalized help (roughly $25 or more per question) and fees on returned books. In other words, be cautious and read all terms before giving payment info.

For Tutors

Tutors on SolutionInn sign up to provide answers and get paid. The process starts with creating a tutor account. Tutors must register and provide credentials: basic info, education and experience, and verify their identity by uploading a photo ID. After submitting credentials, tutors enter a brief probationary period: they are asked to submit five sample answers to demonstrate expertise. This vetting process ensures tutors know their subject.

Once approved, tutors can bid on student questions. The platform’s site outlines a four-step cycle: tutors Sign Up with details, Get a Job by writing the best bid on a project, Do the Job by answering student queries, and Get Paid for the work. In practice, when a question is posted, tutors see it and submit offers. If chosen by the student, the tutor provides the solution and the agreed payment is released. SolutionInn claims tutors can earn a significant income this way (the homepage even claims “Earn $30,000+ annually” for active tutors). Tutors are paid in a timely manner after delivering answers. Payout methods are not detailed on the site, but tutors report receiving regular payment for accepted work.

Tutor success stories on SolutionInn highlight flexibility. One tutor says it was easy to “supplement my income” by answering student questions online. Another notes that tutoring allows remote work with educational impact, similar to other platforms like Chegg. SolutionInn promotes that top tutors earn well by being active on the site. In summary, tutors create a profile, verify credentials, compete for questions by bidding, then deliver answers and get paid. There are no fixed hours – tutors can log in at any time and choose tasks that match their expertise.

Frequently Asked Questions

Q: How quickly will I get answers? A: Since many tutors are online 24/7, common questions often get answered within minutes or hours. The site advertises instant help and live chat as needed. However, response times can vary with question complexity and time of day.

Q: Is SolutionInn safe to use? A: SolutionInn uses SSL encryption and a decade-old domain, so it is generally secure for purchases. ScamAdviser explicitly says it is “very likely not a scam”. However, some customers advise caution: always monitor your billing. Check statements to ensure no unexpected charges.

Q: What customer support is available? A: SolutionInn provides support via email and on-site complaint forms. The official support pages give detailed instructions (for example, on cancelling membership or refund requests). Users report mixed experiences: some get prompt help, while others find replies slow. There is no phone support listed. In practice, the main recourse is emailing support@solutioninn.com or using the online “complaint” feature.

Q: Can I use SolutionInn globally? A: Yes. SolutionInn serves students worldwide. The company is based in Orlando, FL, and also lists a London office. The platform allows tutors from any country to register. All content and communication is in English. Because of this, SolutionInn can be used in the USA, UK, Australia, and other English-speaking regions. There is no special localization beyond English language, so students in those countries find it accessible. Tutors, too, can work remotely with students across the globe.

SolutionInn Company Information

Founding and Founders

SolutionInn, LLC is a Florida-based private company founded in 2009. It was established by two brothers (with Fawad Saleem serving as CEO) to connect students with freelance tutors online. The co-founders had backgrounds in freelancing and wanted a structured tutoring marketplace. Today, SolutionInn’s headquarters is in Orlando, FL, and it also has a UK office in London. Fawad Saleem is the public CEO, often mentioned in press releases. The company remains privately held and has no major outside funding announced.

Scale and Reach

SolutionInn reports having a large user base. The site claims over 212,000 tutors and 375,000 answers contributed to date. The solution library contains tens of millions of solved problems. SimilarWeb data shows SolutionInn receives on the order of 17 million visits per month (as of April 2025), significantly lower than major competitors (Chegg ~17M, Course Hero ~10.5M visits). This suggests SolutionInn is a moderate-sized platform – much larger than niche sites, but smaller than leading global services. Its user base is spread worldwide, with students and tutors from many countries (though chiefly English-speaking markets). On social media, it has about 10,000 followers on LinkedIn, reflecting some company visibility.

Services and Subjects Offered

SolutionInn offers a broad range of academic help. Key services include:

• Textbook Solution Library: Access to millions of worked textbook solutions (advertised as “over 30–35 million” problems). These cover thousands of courses across STEM and business subjects.
• Tutoring Help: An on-demand Q&A forum where students post questions and expert tutors answer. Tutors cover math, engineering, finance, computer science, physics, chemistry, and many other college subjects.
• Flashcards and Study Tools: The site provides an AI-driven flashcard creator for review and other study planners. Its homepage mentions “flashcards” and an AI study help system.
• Used Textbooks: SolutionInn sells used textbooks online, often offering deep discounts (one page advertises “100% discount on all textbooks with FREE shipping”). Buyers of textbooks get bonuses like one month free access to study help.
• Mobile App: SolutionInn has a free iOS/Android app for studying on the go (as noted on their site), making the library and tools portable.

The subjects span wide college curricula. While there is a strong emphasis on engineering, math, and science, the platform also supports business, accounting, programming, and social science topics. Essentially, if a subject is taught in U.S. or UK universities, tutors are likely available. Because any verified tutor can join, the expert network is diverse. In short, SolutionInn’s offerings combine self-study resources (textbook solutions, flashcards) with live help (tutors answering questions). This hybrid model is a key service point.

Unique Selling Points

SolutionInn promotes several unique features. First is its vast solution library: over 30 million detailed answers are available on demand. Few competitors have such a large repository. Second, it touts 24/7 access to qualified tutors worldwide – students can ask questions at any hour and often get fast responses. Third, the integration of AI tools (like the AI “Study Help” Q&A bot and AI flashcard maker) is a modern addition, positioning the platform at the cutting edge of edtech. Another USP is price: the flat $9.99 monthly fee is quite affordable relative to industry norms. Additionally, the availability of free used textbooks (free shipping) is uncommon. Finally, SolutionInn’s friendly forum-style community and mobile app aim to make tutoring feel easy and accessible. In promotional materials, the company highlights that students can “study smarter anytime, anywhere” with its tools.

Drawbacks and Criticisms

Despite its features, SolutionInn has notable drawbacks. As covered earlier, user reviews frequently cite billing and customer service problems. Cancellation procedures have been criticized (for example, requiring a referral email to cancel). The refund process, while offered, appears weak in practice – many customers only received site credit. Another issue is answer quality: because tutors are independent contractors, the consistency of responses can vary. Some users report that answers are not always fully correct or well-explained. The platform also has been accused of “fake” positive reviews and aggressive marketing. The company’s BBB profile (not accredited) and low ratings on Trustpilot/Sitejabber reflect these concerns. Additionally, certain features touted as “free” (like textbooks or bonus answers) have hidden conditions, as users discovered. Finally, while AI tools are a plus, they are still developing; an AI answer may not replace expert insight. Overall, SolutionInn’s strengths are tempered by customer trust issues and the typical unpredictability of an open tutoring marketplace.

Customer Support and Trust

SolutionInn offers online support via FAQs, email, and a help portal. Official pages provide how-to guides (e.g. on cancelling membership, and requesting refunds). However, independent reviews suggest that response times can be slow and resolutions uneven. The Better Business Bureau lists SolutionInn with an F rating (it is not BBB-accredited) and multiple unresolved complaints. Scam-advisor checks SSL and domain age and finds no technical scamred flags, but relies on user reviews to judge trust. In short, while SolutionInn does have formal support channels, the general user consensus is that support is not very strong. Prospective users should follow up carefully and document all communications. Strong points: no widespread data breach reports and valid payment security. Weak points: lack of accreditation and repeated billing complaints. Trustworthy or not often depends on personal experience – the majority of verified reviews suggest caution.

Global Presence and Localization

SolutionInn serves students globally, with primary focus on English-speaking countries. Its US office is in Orlando, and it also lists an office in London. The platform operates only in English. Tuition costs and services are the same worldwide (no separate pricing tiers for different countries). Many tutors and students from around the world join; there are tutors based in the UK, US, Canada, Australia, etc. However, SolutionInn does not specifically localize for any non-English markets. There is no multi-language interface. Also, the site restricts certain country markets for payment (though specifics are not public). Overall, for college students in the USA, UK, Australia, and similar markets, SolutionInn is accessible. It may be less known or less supported in non-Western regions, so students in those areas might find fewer tutors. Still, the open nature means any qualified person worldwide can participate, so in practice it is a global platform.

Future Plans and AI Integration

SolutionInn is looking to expand its AI capabilities and platform features. Already, it highlights an “AI-Study Help” chatbot that answers student questions instantly using machine intelligence. The site also introduced an AI flashcard generator for efficient studying. These suggest a strong focus on AI-driven learning tools. The company likely plans to enhance these – for example, better interactive tutoring with AI guidance. Beyond AI, they may increase their solution database (it has grown from 1 million in earlier years to over 30 million now). Expansion into new subjects or exam prep, and improving mobile apps, are also possible directions. Given the competition (Chegg, Course Hero, etc., often use tech-driven personalization), SolutionInn seems intent on staying current with edtech trends. For 2025 and beyond, expect more AI personalization and perhaps partnerships with universities. However, no official roadmap is published, so these are inferred from current features.

Conclusion

In summary, SolutionInn is a legitimate online tutoring service with some attractive features: a huge solution library, low subscription cost, and 24/7 help. Its main advantage is affordability ($9.99/month) and the breadth of content (35M+ solutions). However, many user reviews warn of hidden fees, billing issues, and mixed answer quality. Compared to top alternatives like Chegg (which is more expensive but arguably more reliable) or one-on-one tutoring services (which cost much more), SolutionInn is a cheaper but riskier choice. For students seeking cheap study help, it can be a useful resource if used carefully. Parents and students should weigh the low cost and large resources against the potential for extra charges and the lack of guaranteed support. We recommend trying the free trial to judge the service firsthand. As always, read all terms and keep track of charges. In 2025, SolutionInn remains an active player in online tutoring, but one with persistent customer satisfaction challenges.