Introduction
Tutor House by Oktopi is an online homeschooling platform that provides a diverse range of subjects, including schooling, social skills, language, exams, and test prep.
In this article, we will see if the platform is a trusted source for online education and compare it with other competitors.
Tutor House Reviews and Testimonials
- According to Glassdoor reviews, Tutor House has achieved a 3.9 out of 5 rating, with 61% of reviewers recommending it to friends.
Pros: Positive work environment as a key strength.
Cons: Outdated software, poor management, delayed payments for tutors, and big commission cuts from tutors’ earnings.
- According to reviews on Trustpilot, Tutor House has a rating of 3 out of 5.
Pros: Reviews from parents appreciating their teaching skills and experience, making their kids understand complex topics online.
Cons: Communication gaps, their claim of 24*7 availability being false, delays in responding to queries for hours, their queries remaining unresolved, and that the fee they paid was not worth it.
- According to review.io, Tutor House has a rating of 4.1 out of 5. 75% of the users would like to recommend it.
Pros: Selection of tutors and satisfaction with the quality of lessons.
Cons: Communication gaps and delay in providing resolution to their queries.
- Is Tutor House Legit: Yes, considering the reviews on their website and other trustworthy sources.
In summary, users find the tutors and their teaching style to be helpful. Parents and most of the users find their services satisfying.
However, a portion of users showed concerns over communication gaps, outdated software, their trial version not being worth it, and their 24*7 customer support claims to be false.
Another drawback is that it only supports services to a limited number of countries, namely, the U.S., UK, UAE, Saudi Arabia, Qatar, Norway, Sweden, France, Germany, Ireland, and Spain.
If you are outside of the mentioned countries, you cannot create an account with the platform, and it supports only the English language.
Tutors complain about big commission cuts from their pay.
Tutor House Pricing
Pricing range
Pricing range depends on the tutor’s experience and specialization:
Beginner Level: 20 – 40 euros/hour.
Intermediate Level: 40 – 60 euros/hour.
Expert Level: 60+ euros/hour.
The top-ranked tutors charge anywhere between 60 to 100 euros/hour, depending on the subjects they offer.
No tutors were found to be exceeding 100 euros/hour on their website, regardless of the subject and their experience.
What students say about Tutor House’s pricing:
According to reviews on TrustPilot, students and parents find it worth the money (except for other subjects).
However, a percentage of users complain that inexperienced tutors are charging top-tier pricing, which they found not worth paying as the quality of teaching was not up to the mark.
Users complained that the support team is not quick or doesn’t respond to their queries on this issue.
Hidden costs
The registration fee is 20 euros, which is refundable if no tutor is found.
On their terms and conditions they have a contract stating that once the student stops taking services from the tutor via Tutor House the user cannot take services from the same tutor outside of Tutor House for the next 12 months after they have stopped taking services from the platform, if found not complying with the contract, the user is liable to pay amount equivalent of 30 hours of the course are full rate.
For specific details on fees or charges, the support team on their website is there to provide further clarification on the pricing structure.
How Tutor House’s pricing works
The platform shows all the pricing in euros and payment is to be done in the same.
Users from countries where their services are available can pay in their own currency.
Users are charged on an hourly basis depending on the subject and the tutor’s experience and specialization.
Free Trial
Tutor House offers a free trial to all available tutors regardless of the subject or experience of the tutor.
Refund Policy
Tutor House offers a 100% money-back guarantee if the user is not satisfied, subject to its terms and conditions.
According to reviews.io, users have confirmed successful refunds as they were not satisfied.
However, a portion of users complain about delays in refunds and their queries not being answered.
Tutor House Alternatives
Wyzant
Wyzant has been a well-known and leading online tutoring provider for over a decade. They operate globally.
Pros: They operate globally with no restriction and have been operating for over a decade, covering 300+ subjects with over 65000+ experienced tutors onboard.
Cons: According to reviews on Glassdoor, users have issues communicating with management regarding queries.
MyTutor
MyTutor is another online tutoring platform based in the UK. However, it operates globally unlike Tutor House.
They provide help with subjects for students from 11 plus to university level covering over 30+ subjects each.
Pros: Easy to locate interface with a 3-step process to find the best tutors for you based on your goals, aspirations, and character traits.
Cons: According to Glassdoor, both students and tutors have issues contacting the management.
Tutor.com
Started in 1998, Tutor.com provides personal tutoring to students.
With a wide range of courses covering higher education to serving U.S. military training, they operate globally.
Pros: They cover over 250+ subjects and have 4000+ qualified tutors.
They operate globally and have reviews from students as per Glassdoor.
Cons: According to reviews on Glassdoor, students and tutors complain that outdated software is being used.
My Engineering Buddy (MEB)
Pros: With over 15+ years in the online education sector, My Engineering Buddy provides online tutoring, homework, and assignment help via WhatsApp, and it operates globally. It specializes in engineering, math, and science subjects, but it also provides quality help for a variety of subjects in other academic fields.
Cons: According to reviews on Glassdoor, students faced minor technical issues with the software.
Superprof
Superprof is a community of people with unique skills who are ready to teach and change the world. They have over 31M+ enrolled tutors covering well over 2000+ subjects and they operate globally.
Pros: Wide range of subjects and tutors to select from, giving you a wide range. You get to choose tutors from the locality of your city.
Cons: Due to such a wide range of choices, users may find it confusing and difficult to get the right tutors.
How Does It Work?
For Students
- The sign-up process for students and parents
- Students or parents have to sign up for free using their phone number.
- How to connect with tutors
- There are 3 simple steps in connecting with the right tutor.
- Find your perfect online tutor
- Start with a FREE online trial lesson
- Become a member and save time and money
- Process for scheduling sessions
- Once they select the right tutor, they will be connected either via third-party apps.
For Tutors
If you are willing to work as a tutor, you can go to their job postings, check out their current openings, and pay and submit the given form.
For further questions on payment, you may reach out to their support team or contact them at +4420 3950 0320.
FAQs
- Can tutors set up their fees, or is it fixed by the company?
- Fees for the Tutors are set up by the platform based on their qualification, specialization, and overall tutoring experience.
- How much can a tutor expect to earn on an hourly basis?
- It depends on factors like overall experience, qualification of the tutor, demand for the subjects, etc.
- How many hours of work can a tutor get per month?
- Varies from subject to subject and its demand.
- Is it easy to get students?
- Yes, there will be challenges everywhere. But with word-of-mouth from students and parents, it’s never been hard too.
- Tips on how to get more students on Tutor House
- Due to huge competition among tutors, maintaining a good tutor-student relationship and being patient with them are the keys. It will give you credibility, and students will want to learn from you.
- What do tutors like about Tutor House?
- According to Glassdoor, tutors like the culture the most.
- What tutors don’t like about Tutor House?
- According to reviews from tutors in Glassdoor, there are delays in payment for over 3 months and a big commission from the tutor’s fee.
Tutor House – Company Information
- Founded in the year 2016 with a group of enthusiasts. It is headquartered in London, UK.
- Tutor House was co-founded by Alex Dyer and Tom Hooper. Alex Dyer, the CEO, has a background in tech, and Tom Hooper brings in expertise in business development, making them a perfect combination of leaders.
- Mission: To connect students with the best tutors to help them achieve their academic goals and assist them in their plans.
- Vision: To revolutionize online tutoring by making high-quality online education easily accessible to students.
- The scale of operation: It only supports services to a limited number of countries, namely, the U.S., UK, UAE, Saudi Arabia, Qatar, Norway, Sweden, France, Germany, Ireland, and Spain.
- Type of services: homeschooling, exam/test prep, languages, and creative subjects.
- Subjects offered: Homeschooling, GCSE prep, English, Maths, Arts, Languages, Social Skills, Coding, Technology, Science.
- Unique features: Tutor House offers personalized tutor matching along with a wide range of subjects. Some of their experts are also available for in-person tutoring.
USP of Tutor House
- Unlike other online tutoring platforms, Tutor House provides in-person tutoring options available for selected subjects and based on the tutor’s availability.
- Their wide range of subjects and tutors makes it versatile and flexible for the student’s schedule.
- Tutor House provides a free trial on all available tutors regardless of the subject or the expertise of the tutors except for a few where the tutors choose not to offer it.
- Although the tutors are highly qualified from reputed universities, none of their charges exceed $100 per hour regardless of the subject.
Drawbacks of Tutor House
- They provide services to limited countries, and users from outside those nations won’t be able to create an account.
- According to TrustPilot users raise concerns over their customer support and that their claim of customer support being available 24/7 is not true..
- As per reviews on TrustPilot, some users faced delays in connecting with the tutor despite confirming the time.
- Reviews on Glassdoor point towards poor management of the admin team and its unresponsiveness at times.
Comparison with My Engineering Buddy (MEB)
| Feature | Tutor House | My Engineering Buddy (MEB) |
| Pricing | Ranges from $20 to $99 per hour. | Ranges from $20 to $35 per hour. |
| Advanced Subjects | Major subjects are math, English, and exam prep like GCSE. | Major subjects are computer science, statistics, physics, math, science, and engineering. |
| Tutoring Approach | Provides personalized tutoring with recorded sessions and in-person tutoring if available. | 1:1 tutoring. |
| Target Audience | College students seeking assistance with exam prep and going for a retake. | Undergraduate and graduate students seeking assistance with complex subjects. |
| Session Flexibility | Flexibility in scheduling sessions is available. | Flexibility in scheduling sessions is available in the student’s time zone. |
| The Scale of operation | Only available in a few countries. | Operates globally |
Customer support and policies
- How responsive is Tutor House’s customer support?
- According to reviews on TrustPilot, they are quite quick in responding but have sometimes failed to meet expectations, yet there is a portion of users who faced delays in queries for months with no resolution.
- Refund policy or guarantees offered by Tutor House.
- Tutor House claims a refund when no tutor is found for the subjects, however, no refund information is available on their website if and when the user is not satisfied with their services.
- Any areas where My Engineering Buddy provides better support?
- My Engineering Buddy’s support team promptly resolves queries, and they are also available on WhatsApp and email 24/7.
- Provides a 100% refund policy if the user is not satisfied.
Global Reach and Localization
- Is Tutor House’s platform tailored for specific regions or global use?
- They only provide services in the USA, UK, UAE, Saudi Arabia, Qatar, Norway, Sweden, France, Germany, Ireland, and Spain.
- Does it cater to non-English-speaking users or offer multilingual support?
- English is their primary language. Tutors are available in different languages.
- How does My Engineering Buddy compare in terms of global accessibility?
- They provide help with a wide range of subjects and operate globally.
Tutor House’s Future Plans
According to their website, they are continually innovating new ways by which they can implement new technology to provide the best learning experience; however, there is no mention of using AI in their roadmap.
FAQs
- What is the commission for Tutor House?
- They implement a sliding scale commission ranging from 15-25% – so the more hours you teach, the more money you will take home.
- How do you become a tutor at a Tutor House?
- To sign up as a tutor with Tutor House, you will first need to fill out a simple form and then complete your profile.
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- How qualified are their tutors?
- All of their tutors are educated to at least a degree level and have demonstrable teaching experience to ensure that they can deliver top-quality tuition to our students.
Conclusion
Tutor House is a high-quality online tutoring provider with some drawbacks, as per user reviews.
Since they are only limited to a few countries, they are not available globally. If you are looking for exam prep like GCSE or retake of an exam, and you are within their range, then you may want to consider Tutor House. However, if we look at the user reviews, we see that they still have major things to improve in terms of customer support.
My Engineering Buddy operates globally, and it’s designed for students who are undergraduate or graduate, covering complex subjects like Math, Statistics, Data Science, Engineering, and Science. Their customer support is fantastic and reliable.
