Introduction
University Tutor is an online platform founded in 2004. It matches tutors and students all over the world. They provide on-demand online and offline tutoring to students on various subjects.
In this blog, University Tutor reviews, pricing, features, alternatives, and their future plans are discussed to help you make the best decision in choosing an online tutoring company.
University Tutor Reviews and Testimonials
According to reviews on Trustpilot, University Tutor is rated 2.6 out of 5 and received just 5 reviews.
- Student review mentioned that there are many fake tutors on the website, and was fortunate enough to find a good tutor on University Tutor after several contacts.
- The user reviews mentioned scams by fake tutors, ineffective customer support, and problems with the website functioning.
As per reviews on Indeed, University Tutor is rated 3 out of 5 and received just 2 reviews.
- Employee reviews mentioned that they provide good pay and flexible work options. However, reviews also mentioned that there are no extra benefits like healthcare, insurance, etc.
- One of the reviews mentioned that there is a huge mismatch in the hiring process and applicants are provided a whole different job to work on. The reviews also mentioned that University Tutor has ineffective customer and management support.
Reviews on Best Company rated University Tutor 1 out of 5 and received 7 reviews.
- Tutors mentioned that there are problems in finding students and ranking is reduced for no reason on the platform.
- Student reviews mentioned that there are many fake tutors without a qualified education scamming on the website. And students also mentioned the loss of money due to scams and unresponsive customer support.
On ResellerRatings, University Tutor is rated 4.89 out of 5 from 1,529 reviews.
- Most of the reviews are positive, highlighting that students received amazing tutors.
- However, there are a few reviews that mention that tutors are not qualified and are not well educated to tutor concepts to students.
There are no reviews or testimonials mentioned on their website. The website is simple and does not provide specific pages related to reviews, pricing, refund policy, etc.
Is the University Tutor legit?
University Tutor is a legit platform that has been working since 2004. This website is designed to match the tutors to students for online tutoring services. However, they have received both positive and negative reviews, which are mentioned below.
- Some of the Reviews mention that it is possible to find a good tutor match on this platform. Employee reviews also mention that they like University Tutor for its flexible and work-from-home options.
- However, reviews also highlight concerns like poor customer support, scams on the platform by fake tutors, and poor management support. Tutor reviews also mention that there are ineffective hiring processes and lowering of their ranking for no reason.
Therefore, though University Tutors is a legitimate platform due to its performance, its reviews make us understand that concerns are yet to be addressed to make the platform function smoothly.
University Tutor Pricing
University Tutor doesn’t have a dedicated pricing page for online tutoring services. However, they mention that their pricing is normally between $10 to $60 per hour.
An interesting part of their pricing is that students pay directly to tutors, and the website doesn’t take any part of the earnings of the tutors.
What do students say about University Tutor Pricing?
There are no specific reviews mentioning problems related to the pricing range offered by the University Tutor. However, a review on Best Company mentions that students faced problems like fake tutors receiving the payments and not scheduling the classes.
Thus, students are not happy with scams happening on the websites and poor management support from University Tutor.
Hidden Costs
There are no hidden costs on the University Tutor platform. The payments made by students are directly paid to tutors and the website does not take any part of the tutor’s earnings. The platform just acts as a medium between tutors and students.
How does University Tutor pricing work?
University Tutor pricing is simple and it will never take a percentage of the tutor’s earnings. The pricing negotiations happen between tutors and students through options like credit cards, PayPal, etc.
Free Trial
There are no specific free trials offered by the University Tutor. However, it is free for a student to contact a professional tutor on their website, and students may get an offer of getting free trials by negotiating with tutors.
At the time of publishing this blog post, Math tutors are offering free trials on the University Tutor website. You can check out their page to learn more about their free trial tutoring.
Refund Policy
There is no standardized refund policy mentioned by the University Tutor. This platform only acts as a medium to match students and tutors, and they do not assure refunds for any tutoring classes provided by tutors.
However, they may provide customer support to help you negotiate with tutors. It is advisable for students to negotiate and have clear refund policy discussions with tutors before scheduling the tutoring sessions.
University Tutor Alternatives
University Tutor’s poor customer support policies and lack of assurance of quality tutors make users search for alternatives. I will discuss University Tutor’s alternatives alongside their pros and cons.
Preply
Preply is an online platform that matches language learners and tutors all over the world.
Pros:
- They provide personalized one-to-one tutoring to language learners.
- They provide flexible scheduling options.
- They provide a wide range of language tutoring sessions in almost 35 languages.
Cons:
- They have a high commission rate of 8 to 33%.
- They provide tutoring services only for language subjects.
- They do not provide any free trials.
Wyzant
Wyzant is a tutoring company that provides online tutoring, test preparations, and homework help on various subjects.
Pros:
- They provide online tutoring for over 300+ subjects.
- They offer both in-person and online tutoring options.
- No subscription is required and they offer a pay-as-you-go system.
Cons:
- Some subjects offered by them are expensive.
- Wyzant has 25% of the platform fee, which hikes the cost of tutoring sessions.
- Reviews mention that users face issues with refunds and payments.
My-Tutor
My Tutor has offered tutoring services to students all over the world since 1992 and is headquartered in Santa Clarita, California.
Pros:
- They provide flexible learning options to students.
- They provide a wide range of services like online tutoring, subject counseling, test preparations, proctoring services, etc.
- They provide both personalised one-to-one tutoring and group tutoring.
Cons:
- The hourly rates of online tutoring are expensive, starting from $70 per hour.
- They provide a limited number of subjects. Hence, there is still a lot of room for expansion of the range of subjects.
- They have a strict cancellation policy that provides issues for students to reschedule sessions.
Tutor.com
Tutor.com combined with Princeton Review provides online tutoring and test preparation for a wide range of subjects.
Pros:
- They provide a 7-day free trial of about 30 minutes
- They provide personalized one-to-one online tutoring to students.
- Free access to Tutor.com’s service for students relating to US military families.
Cons:
- Only US and Canadian students are allowed to access their services.
- No pay-as-you-go system or subscription is required to access their services.
- They have very complex policies and provide poor customer support.
My Engineering Buddy
My Engineering Buddy is an educational company that matches tutors with students and provides services like online tutoring, homework help, and test preparation assistance.
Pros:
- They offer personalized one-to-one online tutoring to students.
- They provide online tutoring in various complex subjects like Mechanical Engineering, Computer Science, Physics, etc.
- They offer tutoring sessions at an affordable price starting at $20 per hour.
Cons:
- Currently, MEB provides services in about 100+ subjects, yet there is still room for expansion of subjects offered.
- They do not provide in-person tutoring options.
- Due to the different geographical locations of tutors and students, tutors may find it difficult to schedule sessions for students from different time zones.
TutorOcean
TutorOcean is a digital platform that matches tutors and students to provide personalized learning experiences to students.
Pros:
- They provide both in-person and online tutoring to students.
- Tutors can set up their own rates.
- They have a user-friendly website.
Cons:
- Tutoring sessions might be expensive since tutors set up their own rates.
- Reviews on Glassdoor mentioned that capping the wage rate to tutors at 20 dollars is disadvantageous to their growth.
- There is less traffic of students on their website.
How does University Tutor work?
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For Students
- The Signup process for students and parents:
The Signup process for students and parents is simple. Visit their website, enter the subject, and place, choose online or in-person tutoring based on your interest, then click search tutors.
You will be shown a list of tutors. You either have to sign in or provide your contact information, like your email ID, phone number, and some basic details, to sign up and contact the tutor you select.
- How to connect with the tutors:
To connect with tutors, you have to first select the tutor from whom you want to learn. Provide your basic details and get started by having a conversation with the tutor. The process of contacting tutors is free on University Tutor.
- Process for scheduling sessions:
The process of scheduling sessions happens as per negotiations made between tutors and learners. The University Tutor platform does not take part in the scheduling of sessions.
To schedule sessions as per your needs, you are advised to discuss clearly with the tutor of your choice before payment.
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For Tutors
To become a tutor on University Tutor, sign up using your email ID and password, and proceed to register as a tutor. Create your tutor profile by mentioning your education qualifications, subjects you specialized in, hourly rates of tutoring, etc
After the creation of a profile, a tutor will be listed on the website where students or parents can approach for receiving tutoring sessions.
FAQs:
- Can tutors set up their own fees or is it fixed by University Tutor?
Tutors can set up their own rate and the University Tutor does not interfere between the tutor and students.
- How much can a tutor expect to earn on an hourly basis?
There is no information about how much a tutor can expect to earn on an hourly basis since there are fewer reviews about the salaries of tutors. However, tutors can set their own rate and their earnings depend on the demand for their tutoring sessions.
- How many hours of work can a tutor get per month?
The hours of work a tutor can get are not guaranteed by the University Tutor as it does not interfere between tutors and students. The hours of work depend upon tutors’ merit in the field of tutoring and students’ positive reviews about their tutoring sessions.
- Is it easy to get students?
It is not easy for students as there is a lot of competition among tutors on University Tutors.
- Tips on how to get more students on University Tutor?
Tutors can get more students if they optimize their profiles by highlighting their academic achievements, tutoring skills, and problem-solving skills. Mentioning positive reviews from their past students could build more trust and attract more students.
- What do tutors like about University Tutor?
According to reviews on Indeed, tutors like University Tutor due to their flexible work schedule. In addition to that, the freedom to set up their own fee, options like in-person and online tutoring, and no deduction of their earnings for processing fees provides tutors a rewarding experience for their efforts.
- What do tutors not like about University Tutor?
According to reviews on Indeed and Best Company, Tutors do not like the University Tutor due to a lack of students available on the platform. Additionally, concerns like poor customer and management support, no specific guidelines for tutors, and no assurance of payments from students, since this platform does not interfere between tutors and students.
University Tutor: Company Information
Founding Year and Background
Brian Armstrong, while studying Computer Science at Rice University, founded University Tutor in 2004 to provide tutoring services to students.
Founder’s details
There are not many details on the website about the founder, except that Brian Armstrong studied Computer Science at Rice University.
Mission and Vision
The vision of University Tutor is to become the world’s largest tutoring directory for contacting tutors and companies for free.
There is no specific mention of their mission on their website.
Scale of operation
University Tutor is headquartered in Midvale, Utah, United States. Since University Tutor has online tutoring options along with in-person tutoring, it operates globally and is accessible to students all over the world.
Types of services
University Tutor offers private and local tutoring to learners of all ages on various subjects. They also provide online tutoring to students all over the world by connecting them with tutors.
Subjects offered
There is no specific subject page on the University Tutor mentioning all the subjects they offer. However, their home page states that they provide subjects like Algebra, Physics, Biology, Statistics, etc.
Unique features
There are unique features of University Tutor that differentiate it from other tutoring companies:
- They provide both in-person and online tutoring services to students.
- Students can search for tutors by matching their location and schedule private in-person tutoring with local tutors.
- University tutors do not interfere between tutors and students after connecting tutors with students.
- There are no hidden costs on University Tutor and they do not take any part of the tutor’s earnings.
USP of University Tutor
- University tutor claims that it provides direct contact between students and tutors, and reviews on ResellerRatings provide positive feedback about it.
- University Tutor mentions that they do not take any part of the earnings of tutors and tutors set their own fees, There are no specific reviews mentioning this feature. However, reviews on Indeed highlight that employees are able to receive good pay.
- University Tutor provides two tutoring options: in-person and online tutoring services. The students’ reviews on ResellerRatings also emphasized getting great matches from local tutors on this platform.
- University Tutor also claims that there are subscription fees to be paid to receive tutoring services, and reviews on several platforms mention that no subscription is required to avail services.
Drawbacks of University Tutor
- There is no specific page mentioning pricing, policies, customer support, etc., which is a hurdle for users when trying to figure out the required information.
- There are no specific refund policies mentioned by the University Tutor, which causes great issues for students when claiming refunds.
- All tutors on University Tutor cannot be trusted since there are many fake tutors on this platform, as per reviews on Trustpilot. The platform mentions that background checks and qualification checks of tutors are not performed.
- They provide poor management support to employees and do not take any responsibility between tutors and students.
- Subjects provided are very limited. Homework help services are not provided by the University Tutor.
Comparison with My Engineering Buddy
Sl no | Features | University Tutor | My Engineering Buddy |
1 | Types of services | They provide only tutoring services on various subjects and tests. | They provide services like online tutoring, homework help, and test preparations. |
2 | Sign-up process | Registration through email ID and password is compulsory to access services. | No registration is required, users can directly contact to access services through WhatsApp. |
3 | Rating | They are rated 2.6 out of 5 on Trustpilot. | They are rated 4.7 out of 5 on Trustpilot. |
4 | Mode of teaching | They provide two options: in-person tutoring and online tutoring. | They provide only online tutoring options. |
5 | Subscription | No subscription is required. | No subscription is required. |
6 | Subjects offered | They provide very limited subjects and they do not provide complete detail about the subjects they offer. | They provide a wide range of subjects, and they have a specific subject page mentioning all subjects they offer. |
7 | Website design | The website design is basic and they do not provide any specific pages of policies. | The website design is great, and they have minute information on different pages of their website. |
8 | Refund policy | They do not provide any refund policy. | They have a well-defined refund policy and a specific page on their website about the same. |
9 | Customer support | They do not provide customer support contact numbers and users have to mail to their mail ID to receive customer support. | They provide effective customer support through WhatsApp. |
10 | Management support | They have poor management support. | They have effective management support. |
Testimonials of My Engineering Buddy on Glassdoor, Trustpilot, AmbitionBox, Reviews io, Indeed, and ResellerRatings:
- They have effective customer and management support.
- Tutors are knowledgeable and able to solve complex problems.
- They take care of both tutors and students alike without compromising the quality of services.
- MEB provides a supportive environment to employees to help them grow professionally.
- Work-from-home and flexible job options provide work-life balance.
- Fair pricing of services, which is good for both tutors and students.
Why should I consider My Engineering Buddy for complex subjects and homework help?
- Tutors are well-qualified and educated to solve complex problems.
- They have effective customer support to aid students when they are needed.
- Quick WhatsApp assistance makes student journeys smooth.
- MEB provides its services in various complex subjects at an affordable price.
- Interactive online tutoring makes a student’s journey in learning complex subjects easy.
Customer Support and Policies
- How responsive is the University Tutor’s customer support?
The University Tutor does not provide effective customer support. It provides just an email ID to users to contact them whenever necessary, and no extra aid is provided by them.
- What are Refund policies or guarantees offered by the University Tutor?
There are no refund policies or guarantees offered by University Tutor. The policies and guarantees must be negotiated between tutors and students independently, the platform does not provide any aid and does not interfere between tutors and students.
- What are the areas where My Engineering provides better support?
My Engineering Buddy can provide better support with effective customer and management support, usage of WhatsApp service to quicken the process, and well-defined refund policies on their website.
Global Reach and Localization
- Is the University Tutor’s platform tailored for specific regions or global use?
Yes, University Tutor offers online tutoring services that are accessible to global users.
- Does it cater to non-English speaking users or offer multilingual support?
There is no specification from the University Tutor that they provide multilingual support. Since they do not interfere between tutors and students, it depends on tutors to provide multilingual support.
- How does My Engineering Buddy compare to University Tutor in terms of global accessibility?
My Engineering Buddy’s online tutoring and homework help are accessible to students all over the world. They also provide necessary multilingual support by matching a tutor who is well-versed in the student’s language.
University Tutor’s future plans
There is no mention of their future plans on their website, and they do not specify that they are using AI to improve their services and user experience.
FAQs about University Tutor
- How does a University Tutor compare to My Engineering Buddy?
University Tutor and My Engineering Buddy provides online tutoring services. University tutors lack well-defined customer support and refund policies. In comparison, MEB has well-defined customer support and refund policies.
- Is a University Tutor reliable?
Yes, University tutors are reliable. However, they have issues with customer support and refund policy.
- Who is the founder of the University Tutor?
Brian Armstrong is the founder of University Tutor.
- Does the University Tutor make background checks for tutors?
No, University Tutors does not do any kind of background checks for tutors. Thus, there is a chance that there will be many fake tutors on this platform.
- What is the hourly rate of tutoring sessions on University Tutor?
The hourly rate for the tutors at University tutor is usually between $10 and $60 per hour.
Conclusion
University Tutor is one of the tutoring companies that provides private and online tutoring options to students all over the world. However, users have concerns like fake tutors, scams, poor management, and customer support. Hence, My Engineering Buddy is more reliable with its affordable pricing, quality tutors, and effective customer and management support.