Nidhi Singh works as a Customer Care Executive at MEB. She came to the role with a personal connection to the problem MEB solves: she experienced in her own college years how difficult it was to find a reliable, genuinely helpful maths tutor, and how much difference the right one would have made.

That personal history informs how she approaches her work. Nidhi listens patiently, asks the right questions to understand what a student actually needs, and works to match them with a tutor who is the right fit — not just the first available option. She considers her core strengths to be patience, attentive listening, and genuine investment in each student’s outcome.